Social Media – Understanding & Building a Social Media Strategy

While in San Francisco in 2011, I had the opportunity to attend an event featuring keynote speaker Brian Solis, author of Engage, which brought Mr. Solis notable recognition in the social media community for its strategies and tactics for building and participating in online communities.
Brian discussed “Understanding & Building a Social Media Strategy” that works and bring results. He also shared this infographic from Simply Business – UK below:

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